This document contents:
- The Data We Get from you
- How Do We Get Data About You?
- What We Use Your Data For?
- Who We Share Your Data With?
- Security issues you may know
- The User’s Rights
- The Law and other Rules
- How to contact Life Health USA
1. The Data We Get from you
We collect certain data from you directly from application forms, etc. like information you enter yourself, data about your participation in products, and data from third-party partners you connect with Life Health USA. We also collect data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data is needed to provide the Services and to improve your experience.
1.1 Data You Provide to Life Health USA
We may collect different data from you depending on how you use the Services. Following are some examples to help you better understand it.
When you create an account at www.lifehealthusa.com and use our Services, including a third-party partner, we may ask you to fulfill some data which we will store, including:
In order to use certain features (like buying a product), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, phone number, occupation, skill interests, gender, government ID information, verification photo, age, date of birth, and account settings and assign you a unique identifying id aka (“Account Data”).
You can also choose to provide profile information like a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data may be viewable by others.
Parts of the Services let you interact with other users or share content, including by posting reviews on a product page, questions or any other work you upload. Such shared content may be viewable by others depending on where it is posted.
If you make purchases, we collect data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners (payment or bank platforms), including your name, credit card information, billing address, and zip code. For security reasons, Life Health USA does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
Affiliate Payment Data
Data About Your Accounts on Other Services
We may obtain certain information through your social media or other online accounts if they are connected to your Life Health USA account. If you login to Life Health USA via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. We may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.
Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
Communications and Support
1.2 Data We Collect through Automated Means
When you access the Services (including browsing products), we collect certain data by automated means, including:
- System Information
- Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers such MAC Address, browser, browser language, domain and other systems data, and platform types (“System Information”).
- Usage Data
- Usage statistics about your interactions with the Services, including products accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services (“Usage Data”).
- Approximate Geographic Data
- An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.
The data above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
2. How We Get Data About You
We use tools like cookies, web beacons, and similar tracking technologies to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.
2.1 Cookies and Data Collection Tools
2.2 Purposes of Data Collection
Life Health USA uses the following types of Data Collection Tools for the purposes described:
Strictly Necessary cookies: These Data Collection Tools enable you to access the site, provide basic functionality (like logging in), secure the site, protect against fraudulent logins, and detect and prevent abuse or unauthorized use of your account. These are required for the Services to work properly, so if you disable them, parts of the site will break or be unavailable.
Functional cookies: These Data Collection Tools remember data about your browser and your preferences provide additional site functionality, customize content to be more relevant to you, and remember settings affecting the appearance and behavior of the Services (like your preferred language or volume level for video playback).
Performance cookies: These Data Collection Tools help measure and improve the Services by providing usage and performance data, visit counts, traffic sources, or where an application was downloaded from. These tools can help us test different versions of Life Health USA to see which features or content users prefer and determine which email messages are opened.
Advertising cookies: These Data Collection Tools are used to deliver relevant ads (on the site and/or other sites) based on things we know about you like your Usage and System Data (as detailed in Section 1), and things that the ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may track a user or device across other sites and build a profile of user interests for targeted advertising purposes.
3. What We Use Your Data For
We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.
We use the data we collect through your use of the Services to:
- Process affiliates payments.
- Process your requests and orders for products, specific services, information, or features.
- Communicate with you about your account by:
- Responding to your questions and concerns.
- Sending you administrative messages and information, and updates to our agreements.
- Sending you information, such as by email or text messages, about your progress in products, rewards programs, new services, new features, promotions, newsletters, and other available products (which you can opt out of at any time);
- Sending push notifications
- Manage your account and account preferences;
- Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
- Request feedback from users.
- Learn more about you by linking your data with additional data through third-party data providers and/or analyzing the data with the help of analytics service providers.
- Identify unique users across devices.
- Improve our Services and develop new products, services, and features.
- Analyze trends and traffic, track purchases, and track usage data.
- Advertise the Services on third-party websites and applications.
- As required or permitted by law.
- As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.
4. Who We Share Your Data With
We share certain data about you with companies performing services for us, Life Health USA affiliates program, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
Some circumstances we may share information as
With Service Providers, Contractors, and Agents: We share your data with third-party companies or partners who perform services on our behalf, like payment processing, fraud and abuse prevention, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to Life Health USA.
With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and data enrichment services, we share certain contact information, Account Data, System Data, Usage Data (as detailed in Section 1), or de-identified data as needed. De-identified data means data where we have removed things like your name, email address, and replaced it with a token ID. This allows these providers to provide analytics services or match your data with publicly available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner.
To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
For Advertising: If we decide to use an advertising-supported revenue model, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising), and to undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices about the Use of Your Data) below. Note that if you opt out, you will continue to be served generic ads.
For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
- Permitted or required by law.
- Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding.
- Reasonably necessary as part of a valid subpoena, warrant, or other legally valid request.
- Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues.
- Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Life Health USA, our users, employees, members of the public, or our Services.
During a Change in Control: If Life Health USA undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
After Aggregation/De-identification: we may disclose or use aggregated or de-identified data for any purpose.
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
Life Health USA takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Life Health USA, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our team with any concerns.
6. Your Rights
You have few rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.
6.1 Your Choices About the Use of Your Data
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
If you’re located in the European Economic Area, you may opt out of certain Data Collection Tools by clicking the “Cookie settings“ link at the bottom of any page.
The browser or device you use may allow you to control cookies and other types of local data storage. To learn more about managing cookies, visit https://cookiepedia.co.uk/how-to-manage-cookies. Your wireless device may also allow you to control whether location or other data is collected and shared.
To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings on that platform.
If you have any questions about your data, our use of it, or your rights, contact us at firstname.lastname@example.org.
6.2 Accessing, Updating, and Deleting Your Personal Data
You can access and update your personal data that Life Health USA collects and maintains as follows:
- To update data you provide directly, log into your account and update your account at any time.
- To terminate your account please contact our team.
Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including in product comment); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform.
To request access, correct, or delete your personal data, please use our online services at www.lifehealthusa.com or provided links. You can also submit these requests by emailing email@example.com or writing to us at Life Health USA, To the Attn of Privacy/Legal. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.
6.3 Our Policy Concerning Children
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Individuals younger than 18 years of age, but of the required age for consent to use online services where they live (for example, 13 in the US or 16 in Ireland), may not set up an account, but may have a parent or guardian open an account and help them enroll in appropriate products. Individuals younger than the required age for consent to use online services may not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.
7. Jurisdiction-Specific Rules
If you live in the US, you have certain rights related to accessing and deleting your data, as well as learning who we share your data with. Please consult your state agency to know legal details and updated rights. Users outside of the United States should note that we transfer data to the US and other areas outside of the European Economic Area.
7.1 Users in US
Users who are US residents have certain rights under the Consumer Privacy Act, such:
- “Right to Know” — You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
- “Right to Deletion” — You have the right to request deletion of personal information that we have collected about you.
- “Right to Non-Discrimination” — If you choose to exercise any of your rights, Life Health USA will treat you like all other users. In other words, there is no penalty for exercising your rights.
- “Right to Opt-Out” - You have the right to opt out of the sale of your personal information.
- Additionally, for more information about the personal information we collect and how we collect it, please see the sections above entitled “What Data We Get” and “How We Get Data About You.”
- To learn about the business and commercial purposes for which your personal information is collected and the categories of service providers who have access to your personal information, please see the sections above entitled “What We Use Your Data For” and “Who We Share Your Data With.”
As a US resident, you also have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to firstname.lastname@example.org.
7.4 Users Outside of the U.S.
In order to provide the Services to you, we must transfer your data to the United States and process it there. By visiting or using our Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, personal data collected in the United Kingdom (“UK”), Switzerland, and the European Economic Area (“EEA”) is transferred and stored outside those areas. Additionally, if you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with your data supervisory authority.
Personal data is also processed outside of the UK, Switzerland, and the EEA by our Life Health USA group companies, or our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Life Health USA and its processors.
8. Updates & Contact Info
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.